We have various delivery options available to our UK customers including home delivery which includes an express next day service.
Standard home delivery is charged at £2.95 or FREE on all orders over £50.
Next day delivery is charged at £3.95.
Orders placed before 11pm Monday to Thursday will be delivered Next Day. Orders placed after 11pm on a Thursday, anytime on a Friday or over the weekend (before 11pm on Sunday) will be delivered the following Monday (excluding Bank Holidays).
The cost of delivery and delivery schedule will vary depending on your country, you may also be required to pay an import duty to your local customs office. International Shipping costs will be shown at checkout.
Orders placed before 5pm will be dispatched the same day*. Once dispatched, your delivery should take 2 days if you are in a major international territory such as Hong Kong or New York. Outside of that it will usually take 3-5 working days international order from the point of dispatch. All international orders are sent via a tracked and signed for service with customisable in flight delivery options.
This is a guide time only and delivery time may vary. Please note, during busy periods Métissier Paris are not responsible for any delays incurred by the courier. Any customs, duties or taxes incurred on items are not covered by Métissier Paris.
We offer international delivery to the following countries:
- Bosnia and Herzegovina
- Croatia (Hrvatska)
- Czech Republic
- Faroe Islands
- Germany (Deutsch)
- Hong Kong
- New Zealand (Aotearoa)
- San Marino
- Serbia and Montenegro
- Korea (South)
- Spain (EspaÃna)
- United States
- Vatican City State (Holy See)
For security reasons, all international orders must be delivered to the billing address and additional security checks may be administered. If this is the case, we will contact you by email. Failure to reply to these emails may result in your order being delayed or even cancelled.
*During periods of high demand, dispatch times may vary.
ITEMS PURCHASED ONLINE
We guarantee to refund or exchange any item you’re not completely happy with your order, providing the item(s) is in an unused and sellable condition within 14 days of purchase. Please make sure that postal returns are securely packaged, and sent back using the original packaging.
We aim to process all returns as soon as we receive the goods. However, please make sure that you fill out your returns form in full before sending it back to us as this will help to avoid any delays with identifying and processing your return.
For information on refunds please see our Terms and Conditions